2 Star Security Guard (2SG)
Qualifications
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Age Requirement: Candidates should be between 25-40 years old.
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Experience: Previous security experience is required, particularly in roles involving supervision and incident management.
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Leadership Skills: Strong leadership skills are essential to manage and motivate 1 Star Guards effectively. The ability to make decisive, informed decisions under pressure is crucial.
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Technical Proficiency: Familiarity with security technologies and systems is beneficial.
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Field Job: The 2 Star Security Guard primarily operates in the field, conducting patrols and overseeing security operations within their assigned area.
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Interaction: Regular interaction with 1 Star Guards, other security personnel, and possibly local law enforcement or emergency services.
Work Environment
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Performance Reviews: Regular performance reviews are conducted to assess the guard’s e>ectiveness, leadership abilities, and adherence to security protocols. High performance in these reviews is essential for promotion.
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Skill Score System: Guards are evaluated based on a skill score system, where their actions, conduct, and professional behavior are continuously monitored and scored. Maintaining a high skill score is critical for career advancement.
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Successful Incident Handling: The ability to handle incidents successfully and efficiently is a key criterion for promotion. Guards must demonstrate their capability to manage security situations effectively and maintain safety.
Promotion Criteria
Additional Responsibilities
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Training and Support: The 2 Star Guard is responsible for training and supporting 1 Star Guards, helping them develop their skills and ensuring they are well-prepared for their roles.
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Reporting: Regularly report on security operations, incidents, and guard performance to the 3 Star Security Guard. Accurate and timely reporting ensures transparency and allows for continuous improvement in security practices.
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Policy Enforcement: Ensure that all security policies and procedures are strictly followed by all guards under their supervision. This includes conducting regular audits and inspections to identify and address any compliance issues.
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Client Interaction: Maintain a strong relationship with clients, addressing their security concerns promptly and effectively. The 2 Star Guard acts as a key point of contact for security-related matters within their assigned area.