Code of Conduct
Professionalism
Exhibit Professionalism at All Times
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Appearance: Guards are expected to maintain a clean and neat appearance. This includes wearing the designated uniform properly, maintaining personal hygiene, and ensuring that their overall presentation reflects the professionalism of NeuraLoop.ai.
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Behavior: Guards must conduct themselves in a professional manner, demonstrating courtesy, patience, and respect in all interactions. This includes interactions with clients, colleagues, and the public.
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Communication: Professionalism in communication is crucial. Guards should communicate clearly and politely, whether in person, on the phone, or via written correspondence. They must avoid using inappropriate language and should remain calm and composed, even in challenging situations.
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Punctuality: Guards must adhere to their shift schedules and arrive on time. Punctuality is a key aspect of professionalism and ensures seamless security operations.
Ethical Behavior
Compliance with Legal Requirements
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Respect and Dignity: Guards must treat all individuals with respect and dignity, regardless of their background, gender, race, religion, or position. Discrimination, harassment, or any form of disrespectful behavior is strictly prohibited.
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Integrity: Guards must act with integrity at all times. This includes being honest in their duties, avoiding conflicts of interest, and refusing to engage in or condone unethical practices.
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Confidentiality: Maintaining confidentiality is a critical aspect of ethical behavior. Guards must protect sensitive information related to clients, colleagues, and the company. They should not disclose any confidential information unless authorized to do so.
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Accountability: Guards must take responsibility for their actions. If a mistake is made, they should report it immediately and take steps to rectify the situation. Accountability ensures trust and reliability within the team
Compliance
Comply with All Company Policies and Government Laws
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Company Policies: Guards must familiarize themselves with and adhere to all NeuraLoop.ai policies. This includes policies related to attendance, behavior, performance, and security protocols. Adherence to these policies ensures consistency and fairness in operations.
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Government Laws: Guards are required to comply with all applicable laws and regulations, including those related to labour, health and safety, and data protection. Compliance with legal standards ensures that NeuraLoop.ai operates within the framework of the law, avoiding legal repercussions and promoting a safe working environment.
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Ongoing Training: Guards should participate in ongoing training sessions to stay updated on new policies, procedures, and legal requirements. Continuous learning helps guards perform their duties effectively and in compliance with current standards.
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Reporting Violations: If guards observe any violations of company policies or legal requirements, they must report them immediately to their supervisors or the appropriate authorities. Reporting ensures that issues